Return & Refund Policy

How cancellations, damaged items, delivery issues and eligible refunds are handled.

Order Cancellation

If you need to cancel an order, contact us as soon as possible. Cancellation may be possible before processing or fulfillment begins. Once an order has entered processing or has shipped, cancellation may no longer be possible.

Returns

For safety and hygiene reasons, opened, used, altered or tampered health and personal-care products are generally not returnable.

We may review a return, replacement or refund request when:

• The wrong item was delivered.
• The item arrived damaged.
• The order was materially incomplete.
• A verified delivery or fulfillment issue occurred.

Reporting a Problem

Please contact Coreviare Support promptly after receiving your order. Include your order reference, a description of the issue and clear photographs where relevant.

Approved Refunds

If a refund is approved, it will normally be returned through the applicable payment method or payment-provider route. The time required for the funds to appear depends on the payment provider and your financial institution.

Situations That May Not Qualify

• Opened or used products without a verified defect or fulfillment error.
• Incorrect or incomplete address information supplied by the customer.
• Delivery delays caused solely by customs, carriers, holidays or circumstances outside reasonable operational control.
• Requests that cannot be verified against an order record.